Talk to the case team

Existing clients get the fastest answer through secure messages in the portal.

A client at his kitchen table taking notes during a video call with his case handler.

Existing clients

Sign in to message your case team about a case, share documents securely or download a statement.

General enquiries

Email: support@ccrecovery.org
Phone: +44 737 839 61251

Please don't send passwords, account numbers or identity documents by email. Your case team will ask for them through the secure portal.