Articles
Plain-English reading on scams, refunds, your rights and supporting someone who has been defrauded.
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What to do in the first 48 hours after a scam
The steps that matter most right after you realise, in the order to take them.
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Your bank said no. What now?
A rejection is often not the end. How to read the decision and take it further.
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Clone firms: how to check an investment firm is real
Scammers copy the name and details of genuine firms. Here is how to tell them apart.
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SIM swap fraud: warning signs and what to do
When criminals move your phone number to their SIM, they can receive your security codes.
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Deepfake celebrity adverts and fake investment platforms
Fake videos of famous people promoting trading apps are a common way into investment scams.
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Calls and messages pretending to be the tax office
Threats of fines or arrest are designed to make you pay before you have time to think.
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Helping an older relative who has been scammed
Practical and emotional steps to support someone you care about after fraud.
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The emotional impact of fraud, and where to find support
Losing money to a scam can affect sleep, confidence and relationships. You are not alone.
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How Ponzi schemes work, and why early payouts are the hook
Returns paid from new investors' money look real until the scheme collapses.
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Ticket and vehicle scams: paying safely
How fake listings work, and the payment methods that give you the most protection.
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